How To: Import Enrollments with a CSV

This article is part of the Q2 2025 Release. For more information and the release timelines click here.

You can now skip repetitive one-by-one enrollment by uploading a CSV that instantly maps Learners to the right Online Courses. Our CSV template is available from this article as an attachment, on the right hand side of this page.

To Bulk Enroll Users with a CSV follow these steps:

1. Access the Admin Experience of your Portal.
2. Open the Courses Menu from the left hand side and select the Courses Report.
   
   
   
3. From the Courses Report, click Import Enrollments on the right hand side under Actions.
   
   
   
4. Click the Choose File button and select the CSV you want to Import.
   
   
   
   • The data will be validated after you import the CSV. If there are any errors, for example if a User is not found, a Course is not found, or the data is not in the right order, you will see an error banner and a button to download an error log to fix and try your import again.
     
     
     
5. Select whether to re-enroll Users with a previous enrollment.
   
   
   
   • Course Complete: If checked, Users who have already completed the Course will be re-enrolled. If unchecked, those rows in the CSV will be ignored.
   • Course Incomplete: If checked, Users who are enrolled but haven't completed the Course will be re-enrolled. If unchecked, those rows will be ignored.

6. Once your file is error-free and you're ready to bulk enroll your Learners into Online Courses, click Import.

   
   
   

   • You'll be returned to the Courses Report, where a message will confirm that the import is in progress. You can continue working in the LMS while it runs and you will receive an email once it's complete.

     

Online Courses Only

At this point in time, the Import Enrollments feature only allows Enrollments for Online Courses to be created. Curricula or Instructor Led Courses are not currently supported.

Using the CSV Template

The Import Enrollments page in the Admin Experience features a link to this page, where the CSV template can be downloaded. The CSV template is available as an attachment on the right side of this page.

When you have downloaded the CSV template, you will see that it includes 3 columns:

1. Username
2. Course ID
3. Date Enrolled 

Please be advised that the Date Enrolled field must be filled out in YYYY-MM-DD format, and will only be reflected in reporting. It will not determine when a Learner gets enrolled. To Schedule Enrollments, please use the Scheduled Enrollments tool.

Using the format of the CSV template, replace the existing values with the appropriate information, limiting your CSV to 10,000 lines or fewer.

Note that Course IDs can be found in the Course Enrollments report under the Course ID column, or the ID column from the Courses Report.