SkillSync's SSO Settings allow for System Admins to specify which Route(s) a specific SSO configuration is associated with. If you have more than one Route, you can either leave the other Route unassigned to any SSO configuration or assign it to a separate SSO configuration.
This makes the following arrangements possible:
- Some Users log in with SSO using one Route, while other Users log in with an SkillSync username/password using a different Route.
- Some Users log in with SSO using one Route, while other Users log in with an entirely separate SSO configuration using a different Route.
- Multiple Routes can use the same SSO configuration.
Selecting a Route
When setting up an SSO configuration in the LMS, there is a required field called Assigned Routes. Please advise the following steps on how to select a Route for your SSO configuration:
- In the Admin Experience, click on the Account icon in the top right corner.
- In the drop down menu, select Portal Settings. The Edit Client page will open.
- In the Edit Client page, select the Manage SSO Settings option from the right hand menu.
- In the Manage Single Sign-On Settings page, select an existing SSO configuration or click the Add button to create a new one.
- Scroll down to the Assigned Routes field. Click inside the field or the plus button next to it to add a Route. A drop down will open that contains a list of all available Routes in your portal.
- Select the Route(s) you want to associate with this SSO configuration. Note that a Route can only be associated with one SSO configuration at a time.
- Once you have selected the Routes, click Save on the right hand side of the page.
Adding New Routes
In order to add new Routes, please reach out to an SkillSync Support or Client Success representative to assist you.
You can see our Incoming SAML SSO article or OpenIdConnect article for further details on setting up an SSO configuration with SkillSync.
Cannot Edit a Route with SecureCDN Enabled
Routes can't be edited on Portals with SecureCDN enabled. When a SecureCDN enabled Route is edited —even to change a typo— it breaks file access even if the new Route is otherwise completely valid.
The correct way to alter the Route a Department is using is to create a new Route, assign the Department, and then delete the old Route.
The Edit Action is disabled on Routes when a Portal has SecureCDN enabled. Routes will appear greyed out after saving on Portals with SecureCDN enabled.
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