Enrollment, Completion & Progress

There are several values that Admins and Learners will see throughout the Portal depending on what progress they have made on their Course content. This article will provide some insight into when to expect specific progress values, as well as other resources with regards to enrollment, score and progress.

Course Progress Value	Description
Not Started	Indicates that the Learner has been enrolled in an Online Course, Curriculum, or ILC, but has not launched the Course content, or taken their first class.
In Progress	Indicates that the Learner has launched the Course content within an Online Course or Curriculum, or have had their attendance marked for at least one class of an ILC.
Complete	Indicates that all mandatory content within an Online Course or Curriculum have been completed. For ILC’s, a complete status indicates that Attendance has been marked for all classes.
Failed	Indicates that while the Course may have been completed, an Assessment Lesson within the Course was failed. If failure is allowed at the Course level, this can set the overall status of the entire Course as failed as well.
Not Completed	Indicates that the Learner has launched content within an Online Course, Curriculum, or has attended a class of an ILC, but has not completed the entirety of the content. This value is typically set manually by an Admin.

ILC Attendance Value	Description
Absent	Marks a Learner as Absent for the class marked in the Mark Attendance page, defaults to a score of 0%.
Completed	Marks a Learner as completed for the class marked in the Mark Attendance page, defaults to a score of 100%.

When is a Score Expected for a Course?

A Score is expected for a Course when there is an Assessment that has been completed, or an ILC that has had Attendance marked.

How Assessment Weight is Calculated

Assessment weighting is calculated using the following formula:

• AssessmentScore x (AssessmentWeight/TotalWeight)

Completion Status with 0% Progress

When a Learner has been enrolled into a Course that contains no Objects added, SkillSync automatically updates the Status to Complete. This occurs because everything there is to complete (nothing) has been completed. As the Learner did not launch any Course content to do this, their Progress remains at 0%.

Updating Learner Completion Status

Depending on your organization's needs, you may need to manually update a Learner's completion status through the Admin Interface. The following steps will showcase how to update Learner progress. 

1. Access the Admin Experience of your Portal.
2. From the left hand side Users menu, open the Users Report.
   
   
   
3. From the Users Report select a User, then use the Views Enrollments Action from the right hand side. The User Enrollments Report will open filtered for the selected User.
   
   
   
4. From the User Enrollments Report, select an Enrollment then click the Edit Enrollment Action from the right hand side.
   
   
   
5. Update the Completion Status.
   
   
   
6. Once all changes are completed, don't forget to Save.