How Do I Issue a Credit Card Refund?

In the case of credit card Refunds, every Payment Gateway that SkillSync supports has their own unique refund procedures and requirements. As such, Admins will need to consult their own specific Gateway documentation regarding the refund process that a merchant is required to follow.

Marking Refunds in the LMS

You will still want to ensure the Transaction is marked as Refunded in the LMS.