Introduction to SkillSync Academy: A Training Portal for Admins

SkillSync Academy is a comprehensive training portal for your Admins to learn about the basic features & functionality of the SkillSync Learning Management System. Our curriculum-based program, SkillSync LMS Administrative Training, introduces Admins to the following topics:

• Admin Experience (AE)
• Learner Experience (LE)
• Admin Dashboard & Widgets 
• User Configuration 
• Departments & Groups 
• Roles & Permissions 
• Course Types 
• Enrollment Methods 
• Reports
• Setup Settings 
• E-Commerce 

Here, Admins can earn an SkillSync LMS Certification upon completion.

Log In

To log in to SkillSync Academy, navigate to the Admin Experience. Open the Help & Support menu from the top right and select SkillSync Academy. This action will automatically log you into the SkillSync Academy portal via Single Sign On (SSO).

                                                     

First Time Access

When you attempt to access SkillSync Academy for the first time you will be prompted to log in using the Email Address associated with the Administrator account of your Portal.

A one-time code will be sent to your Email Address to verify your login. You will be required to enter the code sent to your email to gain access to SkillSync Academy. If your Email Address was not validated, you will be asked to fill out a form with your information before continuing.

Enrollment: SkillSync LMS Administrator Training Curriculum 

After being prompted to the Learner Dashboard, navigate to the Catalog tile and click the SkillSync Administrator Training Program Category to view & enroll in the Curriculum.

After you have enrolled in the Curriculum, click on Enroll to view the training programs content.

Then, click Enroll to access the individual Courses. 

Select Start to begin the first Course. 

    

There is a total of 16 Online Courses and associated Knowledge Checks. The estimated time of completion is between 80 - 110 minutes.

Additional Resources

The SkillSync Academy also provides additional resources via the SkillSync Help Desk tile. 

                 

Once selected, Admins will be prompted to the SkillSync Knowledge Base. The SkillSync Knowledge Base contains articles relating to SkillSync LMS functionality, Announcements, Release Notes, and SkillSync Product information.